Customer Service

Privacy and Security:

Your privacy matters to us. We respect your right to privacy and are committed to protecting it. The privacy policy describes the personal information we may collect, how we use it, and other key privacy-related details.

Shipping and Delivery:

- We aim to ship your order as quickly as possible, usually within 2-7 working days from the date of purchase, unless stated otherwise for specific products. 

- Since some of our products are made to order, there might be occasional delays. If it happens, we will notify you via email.

- Shipping within India is free for all orders above ₹1950. International shipping charges are calculated at checkout, and customs duties must be paid.

Exchange and Returns:

- If your item is damaged or has a size issue, email us with details and a photo within 24 hours of receiving it. Once confirmed via email, we will arrange a reverse pickup. 

- We will execute the exchange or refund by your original payment method. 

- A return/ exchange shipping fee of ₹250 applies. 

- Returns and exchanges are not available for international orders. 

- Items on sale or purchased in-store/ exhibitions cannot be returned or exchanged online.